Position Title: Account Manager
Working with our Clients, Product Development team and Sales team, the Account Manager is responsible for ownership of the client relationship and is the primary point of contact for clients post sale. Responsible for customer retention and optimization through making them as successful as possible in using our Encentivizer Software Platform and other services. In addition, the Account Manager will develop relationships with new and existing clients, solicit and track client feedback on the Encentivizer and its use, and provide feedback to internal teams for purpose of enhancing the quality of service and utilization of the platform.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
SALARY / COMMISSION: